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Assessment/TestingLMS Certification Feature Administrator Manual

Version 3.6.3_4.04.02.20150701_1.0

Table

Who Should Use This Guide

This guide is for - Learning Management System (LMS) Client Super administrators and Administrators to enable them to utilize and train others in the use of Contentsthe Certification features and functionality as both creators and users.

Module

Learning Overview

AssessmentObject TestCertifications - Overview

Course Overview The purpose of this manual is to guide administrator(s) on how to effectively createmanage prethe and/orCertification postfunctionality assessments.of the LMS. In the Learnsoft LMS, Certifications are a feature that helps ensure organizations are able to meet and document various internal and external compliance standards.

For example, a government agency may require all or certain groups of employees to document that they have taken and passed a specific course or series of courses within a valid timeframe (again, for example, let\’s say that all Physicians and Nurses working at a hospital must take specific Ebola training every year). The Certification feature would enable the LMS administrators and managers to assign certification to a specific course (or group of courses) and track those users who have successfully completed those courses. It can then make this moduleinformation youavailable willto findmanagers or regulators. If desired (or required), it can even allow the users to print certifications that youthey can use for their own, internal organization or external organizational (e.g. Continuing education credits required by the American Medical Association - AMA) needs.

Certificates vs. Certifications

Certificates are pieces of paper in a predefined format that serves as proof that a user has completed a specific course or group of courses. If enabled, users who have thecompleted abilitya to create assessmentscourse with useran definedassociated questioncertificate types,can allowingphysically print this certificate.

Certifications are proof that internally or externally designated training has been completed. This can be for a variablesingle numbercourse or a group of questionscourses, thatfor can also be randomizedonline and associatedoffline courses, and for mandatory courses, elective courses or a combination of courses. For example, OSHA may have a predefined "Bio-Hazard Aware" certification which is issued if students enroll in and successfully complete three required, specific online courses. A local hospital, on the other hand, may have an internal "Bio-Hazard Expert" certification which is based on both completing the OSHA "Bio-Hazard Aware" certification and taking and passing a hospital specific classroom-based course.

Note, the Learnsoft LMS system enables certification to question rationales. Assessments are housed in a Test Library. Once an assessment has been created, test sessions are created. Test sessions arebe associated with amultiple specificcourses test.(see Onceprior paragraph) and to allow a testsingle sessioncourse isto created,be itassociated with multiple certifications (for example, a single "Ebola Training" course can be associated with an"Contagious instructor-ledDisease orCertification" web-basedfor trainingPhysicians course.and "RN Annual certification" for Registered Nurses (and more).

The TestCertification LibraryProcess

There linkare allowstwo basic steps to the AdministratorCertification Creation Process: 1) Create a Certification; 2) Add a certification to list,a create,Course modify,(or group of courses).

Users / Managers also need to be trained in how to enroll in courses that are part of a certification and deletehow testto assessments.Print TestCertificates.

Create assessmentsa includeCertification

Each bothspecific testCertification questionsis created using the Advanced View > Learning Object Drop Down menu (and selecting "Certifications"). Each Certification will require a name, duration and testa answers.location Testin questionsthe catalog tree. Optional attributes can store descriptions, required credits to obtain certification, expiration and reminder and associated paper certificate information Note, if desired Certifications have previously been created, this step can be skipped.

Add an Certification to a Course

After creating a course, when viewing Course Details, there is a section \’Available Learning Object Certifications". If there are Certifications associated with this course, they will be visible and editable in this section. To associate a new Certification with this course, click on the formNew Learning Object Certification button. This will launch the New Learning Object Certification Details screen, which will allow you to associate an already created Certification and enter, edit and save specific detailed options and requirements associated with this specific course / certification combination (e.g. credit hours, test, evaluation, passing grade, etc.).

Enrolling in courses that are part of true/false,a multiplecertification

This choice,guide fillwill assume that users are aware of how to manually enroll in courses and managers are aware of how to assign courses. When enrolling in a certification there is unique certification object icon. Upon clicking it, the user will be given a list of all the courses associated with the certification and has the ability to enroll in any or all the courses.

Printing Certificates

Upon completion of the certification, if a paper certificate has associated the user can use the click on the Print Certificate Icon in the blankTranscripts orsection freeto formprint text.their certificate associated with the particular certification earned.

Test

Objectives Library Flowchart

Objectives

Upon completion, you will be able to:
  • Build an Assessment Library Bank
    • Create Assessment(s)
    • a Create Test Instance(s)
  • Build Question and Answer Banks
  • Create Additional Assessment InstancesCertification
  • Associate ana AssessmentCertification to a Course
  • Select an Certification from the Course List

Section 1: BuildingCreate a TestCertification

Each Libraryspecific Certification is created using the Advanced View > Learning Object Drop Down menu (and selecting "Certifications"). Each Certification will require a name, duration and a location in the catalog tree. Optional attributes can store descriptions, credits required, expiration, reminder and associated paper certificate information To create a certification in the LMS system, follow these steps (Note, if desired Certifications have previously been created, this step can be skipped):

1.1 How to Createcreate ana Assessment:

Certification in the LMS system

  1. Click on the Learning Objects Menu
  2. Dropdown Click on the test library optionBox
  3. Click newCertifications This test
  4. will Namebring your assessment (If this is a SCORM test, checkup the SCORMCertification TestList boxscreen andwhich associatedisplays thisCertifications testthat have previously been added to the appropriate course within the SCORM Course field (shown above). You have the option of selecting a vendor to associate the test with
  5. Click Save 1.2 Explanation of Fields:

1Instance NameThe Test Instance Name can be the Same as Test Name. This name will be displayed when the user create the course. Instances allow you to determine the below for an assessment.
2Randomize CheckboxThe Randomize option let the test questions order to be random every time the user takes the test.
3Use All Question CheckboxThis option let the test use all questions for the Test
4Enforce Retake Logic CheckboxThis option allows retake of the test
5Retake AttemptsOnly when the Enforce Retake Logic Checkbox is checked, the number of attempts can be set
6Review on Completion CheckboxThe correct answers will be displayed only after completion of the test
7Show One Question Per page CheckboxBy checking this option only one question is displayed on one page
8Passing ScoreThis is the Passing Score for each test which can be overwritten with the Passing Score at the Course or Accreditation
9Make Public CheckboxBy Checking this option the test available to all users
10Max QuestionsThe maximum number of questions to be displayed in the test from a pool of all questions.
11Days before RetakeThis is related to Retake logic and the number of days is the days after which a user can take the test after retake attempts
12Permit Review CheckboxThis lets the user to see the incorrect answers in Red after completion of each Test Attempt
13Show FeedBackThis lets shows the feedback for each question in blue if the comments section for each question is filled out.
13Save ButtonOnce the Save Button is click the Test Instance is Saved and Click on the Exit Button
14click on the Button of the Test InstanceThis action causes the Test List to be displayed.
  1. The system generates a pop up menu to create an instance for your assessment, this can be done immediately or you can go in at a later time to create an instance(s).
  2. Click Exit to leave your test instance

Section 2 – Creating Assessment Questions and Answers

2.1 Creating Assessment Questions

  1. Click on Learning Objects
  2. Click test library
  3. Find your assessment name
  4. Click the view link under the questions column to create your questions bank within your assessment
  5. Click the new test question button

2.2 Explanation of Fields:

1Question TextThis is the question as it appears to a user while taking the test
2CommentsThis is the feedback and/or rationale for the question that would appear after the test is completed if show feedback is selected in the Test Instance
3Display OrderThis is the order in which the questions are displayed on the assessment.
4Save ButtonClick on Save Button and New Answer and New Attachment Button would appear like screen below.

2.3 Explanation of Fields

1Click on buttonThe above window for the new attachment to the question would appear
2TypeThe type dropdown will show the following: Course Document, Others, Primary Image User Document
3Enter File LocationClick on Browse Button and select the document or image to upload from your computer
3NameGive the name for the document or image
4DescriptionGive the description of the document to be uploaded.

2.4 Creating Assessment Answers

  1. Within the test question form, click new answer
  2. Answer text field , type your question here (This is the answer as it appears to a user while taking the test)
  3. This is box to be selected if the above answer text is the correct option
  4. Select from the following answer types: Check Box, Radio Button, Text Area, Text Box
  5. Answer value field, type your feedback and/or rationale here (This is the answer as it appears to a user while taking the test)
  6. Display order is the order in which the answers are displayed on the assessment
  7. Save and New or savesystem.

To add a New Certification

Section 3: Additional Assessment Instances

3.1 How to Create Additional Assessment Instances

  1. Click on the LearningNew ObjectsCertification button near the top right portion of the screen.

This will launch the Certificaiton DetailsMenu screen. The level of detailed entry will vary based on your organizational needs. (See Explanation of fields on the next page for next steps.)

1.2 Explanation of Fields:

Name\*The name of the certification.
DescriptionA description of the certification
ExpiresA checkbox that if enabled means the certification will expire.
Duration\*The length of time the certification is valid (in \# of days).
Requires Credits A checkbox that if enabled means the certification requires credits.
Credit UnitsThe number of credit units required to earn the certification.
Credit Hours The number of credit hours required to earn the certification.
Credit OthersThe number of credits that are not units or hours required to earn the certification.
Catalog Tree\*A Directory Tree from which the creator can associate the certificate to a specific catalog level in the system.
Reminder A dropdown box prepopulated with all system reminders.
Paper CertificateA dropdown box prepopulated with all system certificates. These can be printed by the user after successful completion of the certification.
ActiveA checkbox indicating whether the certification is active (default, checked) or inactive (not checked).
\* Required Fields
  1. Enter the required information.
  2. Enter any desired optional information.
  3. Click onthe Test LibrarySave frombutton located near the Learningtop Objectsright Menuof the screen.

The LocateCertification yourhas assessmentnow been created and the system will display the completed Certification Details page (You can see the Certification Name in the upper left hand corner) in read / only mode. If editing is desired, click on the "titledEdit namebutton in the group of buttons in the upper right corner.

The Certification will also be available in the Certification List". Repeat the above process as necessary for all Certifications required.

Section 2: Add a Learning Object (Course) to a Certification

To enable a certification to be utilized it must be associated to a Learning Object Course. Each certification can be associated to a single course or to a group of courses.
    1. ClickHow onto Newadd Testa InstanceLearning Object Course to a Certification

SectionTo 4:add Associatinga Assessment(s)learning object to a Course(s)

certification, navigate to the Learning Object Certification Details page. This can be found after creating the learning object (see Section 1) or if selecting Advanced View > Learning Object Drop Down menu , selecting "Certifications" and double clicking on the specific certification desired from the Certification List. Towards the bottom of the Certification details page you will find the Available Learning Object section. This is where associated courses will be viewable once added to the certification.

4.1 How to Associate an Assessment to a Course

  1. Click on the New Learning ObjectsObject Menu
  2. button This Clickwill onbring Courses
  3. Select the appropriate course type. (Classroom or Online)
  4. Search for the Course Title
  5. Click onup the CourseCertification Titleitem details pop-up screen. Here you can set specific certification parameters and add courses to the certification. The level of detailed entry will vary based on your organizational needs. (See Explanation of fields below for next steps.)

2.2 Explanation of Fields:

Required ScoreThe score the user must obtain to achieve the certification..
By Pass Max ScoreA checkbox that if enabled means the certification ….
TypeA dropdown box that allows the creator to choose from a prepopulated set of certification types (Default options are: Normal, Comprehensive and Renewal).
Optional A checkbox that if enabled means this course or group of courses are electives as part of the certification\*
CourseA section that shows which course(s) are associated with this certification. Clicking Add, launches the select course screen, enabling the creator to find and select course(s) to Add to this certification (See below). Both selecting (highlighting) a course that is already in this text box AND clicking the Remove button will remove the course.
\* Optional / Required Courses: Certifications may be assigned to a single course or a group of courses. Courses may be optional, required or a combination of optional and required. The Certification Item Details Screen can be used to add single course items or groups of course items, each of which will associate the Optional (if checked) / Required (if not checked) attribute.

2.3 Adding Courses: Upon clicking the Add button on the Certification Item Details pop-up page, will launch the Learning Object Lookup pop-up page. Here the creator can search and add courses. (For the purpose of this guide, it will be assume that creators already know how to use this functionality to find and select courses.)

  1. Select the course(s) desired
  2. Click the Add Learning Object button. The Learning Object Lookup pop-up page will now close and the Certification Item Details pop-up page will again be viewable. This time, the course will show in the Course text box

  1. Click Edit Button
  2. Click Add Button
  3. A Pop Up Window will appear
  4. Search for Test Name
  5. Select Test(s)
  6. Click Add Test Instance
  7. Click Save
  8. This will bring you back to the Certifications Detail page where you will notice that the new course now appears in the Available Learning Objects Section (You can delete by clicking on the red x and confirming) Below is an example where multiple courses have been entered using two different uploads with different attributes (Required score)

Section 3: Enrolling in a Certification

Once the certification creation process is complete, if made available, users can enroll in certifications. This guide will assume that users are aware of how to manually enroll in courses and managers are aware of how to assign courses. When enrolling in a certification there is unique certification object icon. Upon clicking it, the user will be given a list of all the courses associated with the certification and has the ability to enroll in any or all the courses.

Section 4: Printing a Certificate upon completing a certification

After creating a course, when viewing Course details, there is a section named Available Learning Object Certifications. If there are Certifications associated with this course, they will be visible and editable in this section. To associate a new Certification with this course, click on the New Learning Object Certification button. This will launch the ''''New Learning Object Certification Details'''' screen, which will allow you to associate an already created Certification and enter, edit and save specific detailed options and requirements associated with this specific course / certification combination (e.g. credit hours).